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Compy Comps
Compy Comps

Privacy Policy

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Privacy Policy
Last Updated: November 2025

CompyComps Ltd (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, compycomps.co.uk (“Site”), or participate in our raffle competitions. We are compliant with the UK General Data Protection Regulation (UK GDPR), and by using our services, you agree to the data practices described below.

1. Data Controller

CompyComps Ltd is the “data controller” of your personal data, which means we determine the purposes and methods for processing your personal data.

2. Information We Collect

We collect and process personal data about you when you interact with us and our services. The types of personal data we collect may include:

  • Contact Information: Full name, email address, phone number, and postal address.

  • Usage Information: Information about how you use our website, including IP address, browser type, operating system, and usage patterns (collected via cookies and similar technologies).

  • Transaction Data: Information about tickets purchased, raffle entries, refunds, and any prizes won.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To Process Your Raffle Entry: Managing entries, and notifying winners.

  • To Process Refunds or Account Credits: Handling refunds or credits issued when competitions are concluded or modified following operational or compliance reviews.

  • To Communicate with You: Sending updates, notifications about raffles, and responding to queries.

  • To Improve Our Services: Monitoring and analyzing usage data to improve website functionality and services.

  • To Comply with Legal Obligations: Meeting legal and regulatory requirements, including financial reporting and compliance monitoring.

  • Marketing Purposes: With your consent, sending promotional material and updates about upcoming raffles, unless you opt out.

4. Legal Basis for Processing Your Data

We rely on the following legal grounds under the UK GDPR:

  • Consent (for marketing and communications);

  • Contractual Necessity (for processing raffle entries and payments);

  • Legal Obligation (for financial or compliance reporting);

  • Legitimate Interest (for fraud prevention and operational improvements).

5. How We Share Your Data

We do not sell or rent your personal data. We may share your data with trusted third parties, including:

  • Service Providers: Payment processors, hosting, and IT support.

  • Prize Suppliers: For delivering prizes to winners.

  • Legal and Regulatory Authorities: Where required to comply with law or defend our rights.

All third parties processing your data are compliant with UK GDPR and subject to appropriate safeguards.

6. International Data Transfers

Your personal data may be transferred outside the UK where necessary. In such cases, we apply UK GDPR-approved safeguards, such as Standard Contractual Clauses, to ensure your data remains protected.

7. Data Security

We use technical and organizational measures to protect your personal data, including encryption, secure servers, and restricted access.

8. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Raffle and refund records are typically retained for six years for tax and legal compliance.

9. Your Rights Under UK GDPR

You have the right to:

  • Access, rectify, or erase your data;

  • Restrict or object to its processing;

  • Request portability;

  • Withdraw consent at any time (where applicable).

To exercise these rights, please contact us at info@compycomps.co.uk. We may need to verify your identity before responding.

10. Cookies

We use cookies to improve user experience and analyze traffic. You can manage preferences via your browser settings. See our Cookie Policy for more details.

11. Marketing Communications

If you opt in to marketing, we may use your contact details to send updates on new competitions or promotions. You can unsubscribe at any time.

12. Changes to This Privacy Policy

We may update this policy periodically. Any updates will appear on this page, and we will notify you of significant changes.

13. Contact Us

If you have any questions or concerns, please contact:
Email: info@compycomps.co.uk
Address:
CompyComps Ltd
54 Beech Drive
Broadstairs
Kent
CT10 2LL
Company No. 16460174

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection.

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